Accessibility Statement for Blackfriars Flowers

Our Accessibility Commitment

At Blackfriars Flowers, we are dedicated to ensuring digital accessibility for all of our customers, regardless of ability or technology. We believe that everyone should have a seamless and enjoyable experience when ordering Blackfriars Flowers online. Our mission is to make our website accessible so that every person, including people with disabilities, can find, select, and purchase Blackfriars Flowers with ease and confidence.

WCAG 2.1 AA Compliance

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are internationally recognized standards that outline how to make web content more accessible, especially for people with disabilities. By adhering to these best practices, we aim to provide a digital experience where information and functionality are accessible to all our customers, including those using assistive technologies.

Screen Reader Compatibility

Blackfriars Flowers understands the importance of compatibility with various screen readers and assistive devices. Our website has been developed and regularly tested to work smoothly with leading screen reading technologies. We utilize clear structure, descriptive text, and accessible navigation to help ensure all content is perceivable and operable for customers who rely on screen readers. This makes it easier for everyone to browse, select arrangements, and place orders online.

High Contrast Design for Visual Accessibility

We recognise that high contrast and clear visual design are essential for customers with vision impairments. Our website employs strong color contrast between text and background, easily legible font sizes, and distinguishable elements so that users with low vision or color blindness can access our content effectively. Our accessible Blackfriars Flowers design considerations help all visitors, regardless of their visual needs, find the flowers they’re looking for and complete transactions with confidence.

Continuous Accessibility Improvements

The team at Blackfriars Flowers is constantly evaluating and improving our website to ensure ongoing compliance with the latest accessibility standards. We regularly perform accessibility audits and welcome feedback to identify areas for further improvement. Our goal is to build an online presence that reflects our inclusive values and serves every member of our community.

Contact Us for Accessibility Support

Your feedback is vital in our journey towards greater accessibility. If you are experiencing difficulty accessing any part of the Blackfriars Flowers website, or if you have suggestions on how we can make our online shop more accessible, please contact us via the contact form on our website. We are committed to responding promptly to address your needs and to make the necessary adjustments so that everyone can enjoy a positive, barrier-free experience when shopping for Blackfriars Flowers online.

Creating an Inclusive Ordering Experience

Accessibility is integral to our commitment to customer satisfaction. By removing digital barriers, we ensure all Blackfriars customers can order Blackfriars Flowers online easily and confidently. Thank you for choosing Blackfriars Flowers—we value every customer and strive to provide beautiful flowers and an inclusive, accessible purchasing experience for all.